Broadcasters Motivation for Embedding a Live Radio Chat Room

You have a radio station. You are broadcasting every day, you spend the time and effort to create great content. But, how do you interact with your listeners? We will try to answer this question with emphasis on live radio chat room to engage your audience.

Some history, An English rock band, Queen released a song entitled ‘Radio Ga Ga’ in 1984. The song told a story of how television overtook the radio for entertainment and news broadcast.

Queen called it Radio Ga Ga when radio slowly became just a background noise. But… fast forward to 31 years, the time has passed and radio is still here and has evolved to become a more than just background noise. Now, advancement of Internet technology can arm radio station with live radio chat room to become more advanced.

Interactive Live Radio Chat Room

So, what do you need in order to embed a chat room into your live radio show or live event?

  1. You will need to signup at www.rumbletalk.com
  2. You get a code that you should copy and paste into your website
  3. You are done. It should appear on your website.

You can now, tweak and set your chat settings and behavior, like look & feel, what login types and more.

If you have a WordPress, you can use WordPress chat plugin so all these steps are not needed (all is done via the plugin).

live radio chat room widget

Do people still listen to the radio today?

Surprisingly, so many research conducted showed that huge percentage of people still listen to the radio. The majority of people are listening to the radio when driving a car or while performing other activities. Radio advertising also still works well to promote a product, especially for a specific target audience.

Radio has not become obsolete because of it’s convenient to listen casually. People do not have to dedicate their time to listen to the radio, unlike watching television or movie. With such comfort, radio still supplies its service to millions of people worldwide. Along with the advent of Internet radio broadcast in 1994, radio now can reach millions of people worldwide.

Although most people listen to radio casually, the first Internet radio broadcast was a radio talk show called Internet Radio Talk. It is necessary for Internet radio station to equip themselves with live radio chat room, to enable listeners to communicate interactively with the station.

Internet radio broadcast will surely need live radio chat room in order to get their listeners profile. In the days before Internet radio, there was a limited area for radio to be received, normally FM or AM radio broadcast could only have listened in one city area. However, with the Internet radio, such limitation is now broken.

A small town Internet radio that broadcasted from some remote place can be listened by people on the other side of the globe. It is now common for Internet radio station to have a dedicated listener in another country. Interactive chat and communication with listeners will give radio station better understanding of the people who listen to their station.

Chat Room to Reach Listeners

Now, here comes the question for a radio station of how to engage and reach out those listeners effectively. Since Internet technology has been used to broadcast radio program, why not utilize the same technology to reach listeners?

Using the same Internet technology, radio can now reach out the listener with live radio chat room. Rumble Talk with its eminent chat platform has provided the best platform for every station needs to furnish themselves with live radio chat room.

Availability of live radio chat room facilitates radio station, especially Internet radio station to connect to more listeners. Therefore, radio broadcast becomes more vibrant and dynamic with listeners’ interaction. Live radio chat room can be used for a song request, discussing a specific issue for radio talk show, or simply a casual chat room.

When Internet radio listeners have access to request song, a radio station will be able to understand the listeners’ preference.

They can provide a and deliver a better music program. On a talk show, radio talk show with chat room will generate deeper and augmented discussion of the topics, because listeners from around the world will surely have a different view of a particular issue.

A casual chat room will create a bond between listeners and radio station because listeners can interact with their favorite radio station and have a casual chat just like the old-time-radio that address their listeners casually.

Best Live Radio Chat Room

For that purpose, Internet radio station must select the best live radio chat room that suits their requirements. First, Internet radio chat room must be able to be accessed easily, provide less requirement to install an application in both radio station and listeners gadget is the desired requisite. Second, chat room should also be able to set up easily in radio station website to minimize the hassle of installation and configuration.

Third, A live radio chat room should help the radio station to reach listeners easily, instead of creating more tumult with installation, configuration and tiny details like users’ registration and maintenance.

Rumble Talk provided those three benefits, with its minimized primary steps to setup chat room for your radio station. Rumble Talk advanced platform requires no installation on radio station website. A simple registration process and a copy of code embedded on your website will give a chat room capability in an instant.

Rumble Talk provides more than just a chat room, we provide a chat platform for radio station needs. Our chat platform is capable to handle video or audio calls and a short audio message. With this audio message facility, radio DJ can ask listeners to send their audio message and broadcast them during live on-air.

For the security, we provide a top-notch enhanced security technology with SSL connection, plus the capability to block spam with our AntiSpam and Word Black List.

Our list of satisfied customers is an evidence of Rumble Talk capability to provide a live radio chat room. With Rumble Talk, a radio station will sing ‘Radio Ga Ga’ proudly, because Internet radio station is more than just “a background noise”, but the radio that will reach its finest hour.

Create your own group chat for your radio >>

Case Study: Special Live Event

It was a great pleasure to once again be part of SolarWinds’ special live event, THWACKcamp.

As a platform, we do not always know what our group chats are used for. But in this special live event held by Solar winds, we were involved in the process long before the event (creating the mention feature). The company used RumbleTalk at their THWACKcamp event for the second year.

During the special live event that included many chats going on in parallel (with hundreds of chatters in each), we monitored the platform closely and found some of the subjects very interesting. The speakers were engaging and the participants were extremely involved.

So, What Was the THWACKcamp Event All About?

Well, THWACK has thousands of users who regularly exchange ideas and solutions with respect to SolarWinds’ products. Chances are that if you are trying to create a complex alert and having issues, there is a THWACK user who has already solved that issue. In addition, SolarWinds employees from Support, Development, and Product Management regularly interact with SolarWinds product users on THWACK, so they may also be able to help a customer solve a technical problem and/or challenges.

During the event, there were various topics that were discussed, how to’s, and future development.

Once again, it was great to be part of the event this year, and we are already looking forward to THWACKcamp 2018!

If you want to use RumbleTalk for your live event, click here to get started.

3 Ways to Better Control a Group Chat Discussion

Any group chat discussion should have various tools to control the discussion. Let’s try to explain the ways to control this discussion by giving a live example.

A psychologist (therapist) named Dana who is heavily using the RumbleTalk chat room platform, has created over than 100 chat rooms. In addition, she is part of our Beta group which means she can get all of our new features first before any official release.

The group chat discussion

When we started, Dana was using the group chat discussion to support a woman after giving birth. She seems to be always in the chat, sometimes she spends 18 hours a day in the chat. As time passed, she created more support group chats for various subjects.

Dana is using the chat platform to support large groups discussions but lately, she started to use also the option to call directly from the chat and talk verbally with users (audio calls).

Live video or in this case Audio calls are being performed from the one on one private chat option.

Now, she is running always into challenges that most group discussion owners are facing. Here are the 3 ways to handle the most common challenges as an administrator (moderator).

Admin Only Feature

Dana’s chat is set to allow all users to upload files and images.
Now, normally this is fine, but there are occasions when Dana wishes to be the only one to upload presentations and documents. She wants the focus and the attention of the group.

In that case, Dana is going to the admin panel and allowing only ADMIN’s to share files (Chat settings -> Multimedia tab). This will result in hiding the attached icon on the bottom right for all users but the admin.

Dana is also able to allow “only admins” (her mostly) to use voice calls or video calls.
This will prevent users from talking to each other in case Dana needs to get their full attention.

Ban or disconnect Users

Dana experiences from time to time  (like most chat owners) the need to deal with trolls or just users that misbehave. We help her by allowing 3 levels of control.

Block User – Ignore private messages from a certain user, this is good if someone is bugging her with messages. Note, the bugging user will not see that she blocked him and will think she ignores him. This option is available to any chatter.

Disconnect User – If a user is misbehaving, Dane may disconnect him as a warning.
This is only available for the admin (moderator) of the chat.

Ban User by IP – You can block a user’s IP (his computer address) from connecting to the chat.
Banning a user is only available for the admin (moderator) of the chat. Unbanning a user can be done from the admin panel in the BAN-IP section.

Force All to Logout

Dana always places an OFFLINE message when she finishes her group discussion session. Now, this offline message will result in disconnecting all users from the chat. Therefore, Dana is using it from time to time to disconnect all users, then she is able to change settings and only when she is ready, does she let all in,  after she releases the offline mode.

Offline ON/OFF is done from the admin panel, in the settings section, in the offline tab.

Offline message

Want to be like Dana? Sign up here.