How Can We Help?
Do you have black word list control?
It could be
Go to General & Logins > Advanced. Scroll down and you will see the option to filter words.
![moderated chat](https://d241b8qep9dzid.cloudfront.net/20190405080349/filter_words_001-3.png)
You can also import or export words.
![import filter](https://d241b8qep9dzid.cloudfront.net/20190405084144/import_filter-2.png)
The filter is filtering words both on users’ names and room messages.
Watch this video and see how you can filter words.