Who is allowed to access the transcripts?

We save the transcript based on your preferences. If you choose to keep a conversation private, we will not record or save the transcripts.

If the conversation is not set to be private, the group chat transcript will show in the group chat as users scroll up.

This transcript can be exported by the group chat owner into a HTML file from the admin page or directly from the group chat.

Here’s a short video that you can use as a guide.