How to Delete chat Messages?


Login to the chat as Admin user.

You will need to be an Admin to delete messages. If you wish to create a new admin user, Please refer to this guide: Create an admin user.


Delete individual messages.

Use the trash can icon next to any message to remove it for all users.

This will delete the message from the chat for all users

Clear all messages.

As admin you can clear the message cache history for all users. First select the Options icon shaped like a gear:

This will enable you to moderate and administer the chat

This will open the chat options dialogue. Then press the 'clear chat messages' button:

This will delete all messages for all users

This will clear all cached messages for all users.
* Note, this will not delete the archive messages. So if you have archive feature on, you will also need to go to clear the archive messages.